ISSI's Privacy Policy
ISSI is committed to protecting your right to privacy when visiting our Web site. We recognize that when you share your personal information with us, you expect us to treat that information in a serious and responsible manner. This Privacy Policy below discloses what information we gather, how we use that information, and how you can correct or change that information. In summary, you should know that
- ISSI has security measures in place to keep your personal information secure.
- ISSI will not sell your personal information. The only exception is a change of control as stated below.
ISSI's site has security measures in place to protect against the loss, misuse, and alteration of the information under our control, including without limitation protecting information behind a firewall within a perimeter network and, encrypting your ordering information during transmission.
Registration and order formsIf you choose to register with ISSI or to place an order with us, we may ask that you provide us with contact information (first and last name, e-mail address and telephone number), financial information (account or credit card numbers), demographic information (address, age, or income level), and unique identifiers (tax ID number), information about where you learned of our products and information about your intended use of our products. We do not purge customer information on a regular basis, so information you provide us will remain in our systems for an indefinite amount of time. We may use your contact information to send you information about us and to contact you when necessary. If you do not want to receive any mailings from us, please see the choice/opt-out section below. Financial information is used only to bill you for products. Demographic information may be used to tailor your experience at our sites, showing you information that we think you might be interested in, and presenting information according to your preferences. We may use demographic information to develop summary - but not individual - reports for our advertisers so that they may determine how effective their advertising investments are. We never tell our advertisers who it was that saw or clicked on their advertisements, unless you have specifically told us that this is acceptable. In addition, our sales and marketing departments may also use demographic information, information about where you learned of our products and information about your intended use of our products to improve our advertising and marketing efforts and to measure interest in our products. We may use unique identifiers to verify our resellers and customers and to allow customers to identify themselves to us.
Surveys and contestsISSI may invite you to participate in online surveys or contests. Participation is never required. If you choose to participate, you may be asked to disclose contact and demographic information as well as additional information about you and/or your company. We may use this information to send you information about our company, contact you when necessary, tailor your experience at our site, display information according to your preferences and improve our Web sites, products and advertising. If you do not want to receive any mailings from us, please see the choice/opt-out section below. This information may be shared with our advertisers on a summary, not individual, basis.
Information requestsYou may be able to request information on our sites regarding our products and services, including technical support and customer service, by using online forms. We ask that you provide certain contact information to allow us to fulfill your request and to send you information about ISSI's products and services. If you do not want to receive any mailings from us, please see the choice/opt-out section below.
Children's guidelinesISSI's sites are not geared towards children. ISSI does maintain a few Web pages designed to provide young people educational and charitable information. On all ISSI sites, ISSI attempts to protect children. ISSI must, however, rely on the information provided to us by visitors to our sites. As a result, it is impossible for us to guarantee with absolute certainty that the information collected and utilized by ISSI is or is not derived from a child. The following sets forth ISSI's policy with respect to the collection and/or use of children's information:
- For purposes of this Policy, a "child" is an individual age 12 or younger.
- We do not collect children's contact information without prior parental consent, which will include an opportunity for the parent to prevent use of the information and participation in the activity. Without prior parental consent, online information will only be used to respond directly to the child's request and for no other purpose.
- We do not collect children's personally identifiable offline contact information without prior parental consent.
- We do not distribute children's personal information to any third party without prior parental consent.
- We do not provide the ability to publicly post or otherwise transmit information that could be used to identify a child without prior parental consent.
- We do not entice children by the prospect of a special game, prize, or other activity, to divulge more information than is needed to participate in the activity.
We may use your IP address to help diagnose problems with our servers, administer our sites, and gather broad demographic information to measure general interest in our products and to share with our advertisers on a summary, not individual, basis.
CookiesOur web servers may place small files known as "cookies" onto your device. The cookies contain information which enable us to identify you so you do not have to re-enter certain information each time you visit our sites (such as your language or location choice), allow us to keep track of your shopping choices and to provide you a better experience using our Web site. We also use third-party services to help us measure the effectiveness of our Web site. These companies may place cookies on your device to help us analyze the traffic on our Web site and better meet our customers' needs.
The cookies ISSI uses help us provide you a better experience and to improve our Web site. Blocking cookies can prevent our Web site from working properly. We recommend that you allow cookies for our Web site.
However, you can decide whether or not to accept cookies. There are several ways to manage cookies, including through your internet browser's settings, third-party browser plug-ins or add-ons, applications designed to manage cookies, and "opt out" mechanisms.
All major internet browsers include settings which manage cookies. To find out how to use your browser's settings, please consult your browser's "help" section.
There are many third-party browser plug-ins or add-ons that are designed to help you manage cookies. To discover how to find and manage these applications, you may want to try your browser's "help" section, your browser provider's Web site, or reputable third-party Web sites.
There are many stand-alone applications which help manage cookies, such as the internet security and safety applications offered by Norton and McAfee. Try searching reputable third-party Web sites to find additional options.
Supplemental informationWe may supplement the information that you provide with information that is received from third parties. For example, ISSI may use information that we purchase from a database marketing information firm to enhance our understanding of the information that you provide.
Links to other sitesISSI's site contains links to other sites. ISSI is not responsible for the privacy practices or the content of such Web sites.
AgentsWe may employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service.
Anti-Fraud ChecksWe may use personal information provided to us to conduct anti-fraud checks that may help us detect and prevent fraud. The personal information we receive may be disclosed to a credit reference agency, fraud prevention agency or other information provider, which may keep a record of that information.
Contacting the Web siteIf you have any questions about ISSI's privacy policy or the privacy practices of our site, you may use one of the specific choices below or you may contact us by email .
Choice/opt-outOur sites provide you with the opportunity to opt-out of receiving communications from us at any point where we request information. If you do not want to receive future communications from us, please either go back to the site from which you no longer wish to receive such communications or contact us by sending an email .
Correct/updateIf you want to change or modify information you have previously provided to us, please either go back to the site where you provided such information or contact us by sending an email .
Compliance HotlineISSI believes in ethical business practices. You may review our Code of Business Conduct and Ethics and if you have any concerns, please contact us as described above or you may contact our Compliance Hotline.
U.S. Commerce Department Safe Harbor PrinciplesISSI adheres to the U.S. Commerce Department European Union and Switzerland Safe Harbor Principles. Information about the U.S. Department of Commerce Safe Harbor certification can be found at http://export.gov/safeharbor.
In compliance with the European and Switzerland Safe Harbor Principles, ISSI commits to resolve complaints about your privacy and our collection or use of your personal information. European Union and Swiss citizens with inquiries or complaints regarding this privacy policy should first contact ISSI at .
ISSI has further committed to refer unresolved privacy complaints under the European Union and Switzerland Safe Harbor Principles to an independent dispute resolution mechanism, the BBB SAFE HARBOR, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by ISSI, please visit the BBB SAFE HARBOR Web site at www.bbb.org/us/safe-harbor-complaints for more information and to file a complaint.
Change of ControlIn the event that another company acquires assets related to this Web site, or if we experience some other change of control event such as a spin-off, merger, insolvency, bankruptcy or receivership, we reserve the right to include any or all user-related information among the assets transferred to the acquiring company. We cannot guarantee that any entity receiving such information in connection with any of these transactions will comply with all the terms of this policy.
Updates/Effective DateISSI reserves the right to amend this Privacy Policy from time to time. Changes to this Policy will apply to information we have received and information we receive after the revised Policy is effective. When we do amend this Policy, the revised Policy will be posted here so please visit this Web page to view the most current Policy. The effective date of this version of the Privacy Policy is April, 2013.
Some links on this Web site will take you from the ISSI Web site. ISSI does not control the content on these Web sites.